SOLEX FUNDING — GENERAL TERMS AND CONDITIONS (v2.4)
Effective Date: 9 October 2026
Provider: NOVA LEARN FZCO — Free Zone Company License Number 41635 — Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates
Website: www.solexfunding.io
Language: English (master version)
Applies to: Solex Funding Accounts purchased with this version accepted at checkout. Accounts purchased before remain governed by the version accepted at their checkout.
Key changes vs v2.3 (9 October 2026), explained in plain terms:
- Minimum trading days written out (§ 6.2.1, § 6.2.5, definitions). Each evaluation phase lasts at least the Minimum Trading Days in the new table of § 6.2.5, counted in Business Days (Monday to Friday, MT5 server time) from the first demo trade on that phase’s Account, that day included. During that period trades must be opened on at least four different calendar days. Reaching the profit target earlier does not end the phase: it is passed as soon as all conditions are met, provided no loss limit has been breached.
- Activation deadline (§ 6.1, § 6.4). A stage that is not activated within 30 calendar days of receiving its login credentials may be suspended by the Provider (previously: will be suspended). Each Account bought together with other Accounts in one order (a bundle) may instead be activated within 180 calendar days of the purchase.
- Verification stage (§ 6.5). It now refers to the conditions of § 6.2.1 to § 6.2.5 with the Phase 2 limits; the previous text pointed to sub-clauses that did not exist.
No other clause has changed.
These Solex Funding General Terms and Conditions (the “GTC”) govern the rights and obligations related to the use of services provided by Solex Funding (the “Services”), offered primarily through the website www.solexfunding.io (the “Website”).
Please read these GTC carefully. You are not obligated to use the Services if you do not understand or agree with any part of these Terms. Do not proceed to use the Services unless you fully understand and accept these Terms in their entirety. By accessing, registering for, or using any part of the Services, you acknowledge that you have read, understood, and agreed to be legally bound by these General Terms and Conditions. If you do not agree to these Terms, in whole or in part, you must refrain from using the Services. Continued use of the platform shall be deemed your acceptance of these Terms, including any modifications made hereafter.
1. INTRODUCTORY PROVISIONS
1.1. These GTC govern your (“you”, “your”, or the “Customer”) rights and obligations in connection with the use of the Services provided by NOVA LEARN FZCO, Free Zone Company License Number 41635, with its registered office at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates (“we”, “our”, or the “Provider”). Solex Funding is a trademark and project managed and operated by NOVA LEARN FZCO, and all services offered under the Solex Funding name are subject to these same terms.
1.2. By registering on the Website or, where registration is not required, no later than your first use of the Services, you are entering into a contract with the Provider, the subject of which is the provision of the Services of your choice. These GTC form an integral part of such a contract, and by executing the contract with the Provider, you expressly agree to be bound by these GTC.
1.3. The Services are intended solely for individuals over the age of 18 who are residing in countries where the Services are made available.
1.4. The Provider does not offer Services to any Customer who: (i) holds nationality of or resides in a jurisdiction designated as restricted (the “Restricted Jurisdictions”); (ii) is established, incorporated, or maintains a registered office in any of the Restricted Jurisdictions; (iii) is subject to any applicable international sanctions; or (iv) has a criminal record related to financial crime or terrorism. Restricted Jurisdictions are defined and updated by the Provider in the Solex Funding AML Policy and published on the Website.
1.5. The Services include, but are not limited to, the provision of tools for simulated foreign exchange trading on the FOREX market or simulated trading with other instruments on global financial markets, access to analytical tools, training and educational materials, access to the Client Section, and other ancillary services provided directly or through applications from the Provider or third parties. The Trading Platforms made available include MetaTrader 5 (MT5) by default; TradeLocker, cTrader, and other platforms may be made available at the Provider’s discretion. The trading performed through the Services is entirely simulated, and although based on real-time market information, it does not constitute actual trading. The funds used in simulated trading are fictitious. Unless expressly agreed otherwise pursuant to the Funded Account Disclaimer and the Solex Trader Program (Clause 7-bis), you are not entitled to any profits generated through simulated trading, nor are you liable for any simulated losses.
1.6. NONE OF THE SERVICES PROVIDED BY THE PROVIDER CONSTITUTE INVESTMENT SERVICES AS DEFINED UNDER APPLICABLE LAWS.
1.7. Your personal data is processed in accordance with our Privacy Policy, available at solexfunding.io/privacy-policy.
1.8. Definitions, expressions, and abbreviations used in these GTC are defined in Clause 19.
1.9. Registration, Identity Verification, and Accuracy of Information
1.9.1. To use the Services, you must provide accurate, complete, and truthful information during the registration process.
1.9.2. As part of the onboarding and account opening process, you may be required to upload a copy of a valid government-issued identification document. The Provider uses external KYC providers for verification purposes.
1.9.3. The Provider reserves the right to refuse, suspend, or terminate the provision of Services if any information provided by you is found to be incomplete, false, or does not match other records or documentation submitted.
1.9.4. If you register or use the Services on behalf of a business entity or third party, you represent and warrant that you have the full legal authority to act on behalf of that entity.
1.9.5. You are solely responsible for promptly updating your information if there are any changes to your personal or business details.
1.9.6. You acknowledge and agree that the Provider may conduct identity and compliance checks at its sole discretion, including a Live Verification Call for payouts above defined thresholds (see Solex Funding Payout Policy).
2. SERVICES AND THEIR ORDER
2.1. You may order the Services through the Website by completing the appropriate registration or order form.
2.2. The Services include, among others, the Free Trial, Solex Challenge, Verification, and Funded Account products.
2.3. All information you provide must be complete, accurate, and current.
2.4. You acknowledge that if you provide an identification number, tax registration number, or similar information, or if you declare that you are a legal entity during registration, you will be considered an entrepreneur (trader) under these GTC.
2.5. The fee for the Solex Challenge depends on the selected option and varies based on factors including the initial capital amount, acceptable risk level, and the performance parameters that must be met for successful completion.
2.6. Non-Refundable Nature of Fees. All fees paid by the Customer to the Provider in connection with any Solex Funding Service (including the Solex Challenge, Verification, and Funded Account access) are non-refundable, except as expressly specified in the Solex Funding Refund Policy, which is incorporated by reference into these GTC and is available at solexfunding.io/refund-policy. The Customer acknowledges that the fee refund mechanism described in the Refund Policy applies exclusively to the Two-Step Challenge evaluation program and is conditional upon the approval of the Customer’s first payout request on the Funded Account. Reaching the Funded Account stage does not, in itself, entitle the Customer to a fee refund. The fee refund mechanism does not apply to the One-Step Challenge or to the Instant Funding program under any circumstances. The Customer is otherwise not entitled to a refund in the event of cancellation of the Client Section, request for cancellation via email, discontinuation of Services, failure to complete the Solex Challenge or Verification, non-fulfillment of conditions, or breach of these GTC.
2.7. If the Customer raises an unjustified claim concerning the fee or initiates a payment dispute (e.g., chargeback or reversal request), the Provider reserves the right to immediately suspend all ongoing Services and deny access to any future Services, in accordance with the Dispute Policy.
2.8. The selected configuration of the Solex Challenge is final and cannot be altered after submission of the order.
2.9. The Provider reserves the right to unilaterally amend the fees and parameters of the Services at any time.
2.10. Before submitting an order, you may review, correct, or amend the information entered. The order becomes binding upon submission of the completed form.
2.11. You acknowledge that the use of our Services requires appropriate technical infrastructure.
2.12. Trading platforms used in connection with our Services (including MT5, TradeLocker, cTrader, or others) are operated by independent third parties.
2.13. If the Customer places an unreasonably high number of service orders within a short period, the Provider may issue a warning.
3. PAYMENT TERMS
3.1. The fees for the Solex Challenge options are stated in United States Dollars (USD) by default. USD is the sole transaction currency offered at launch.
3.2. All listed fees are inclusive of applicable taxes. If you are an entrepreneur (trader), you are solely responsible for fulfilling all tax obligations arising from your use of our Services.
3.3. Payment of the fee for your selected Solex Challenge option can be made via credit/debit card, bank transfer, cryptocurrency, or any other payment method currently supported by the Provider and displayed on the Website.
3.4. For payments made by card or other immediate payment methods, the transaction shall be executed without delay. The Customer shall bear all transaction and service charges imposed by their selected payment provider.
4. CLIENT SECTION AND TRADING PLATFORM
4.1. Each Customer is permitted to maintain only one Client Section, and all Services accessed or used by the Customer must be managed within that single Client Section.
4.2. The total number of Solex Challenges and Verifications that may be associated with one Client Section can be limited.
4.3. Access to the Client Section and Trading Platform is secured by personal login credentials and, where activated, two-factor authentication (TOTP). Login credentials must be kept confidential.
4.4. The Customer acknowledges that the Services may not be available continuously due to maintenance, updates, technical issues, or other operational factors.
4.5. The Customer may request the cancellation of their Client Section at any time by sending an email to [email protected]. No refund of any fees or reimbursement of costs previously paid will be issued upon termination, save as expressly provided in the Solex Funding Refund Policy.
5. RULES OF DEMO TRADING
5.1. During demo trading on the Trading Platform, you may execute transactions freely, provided they do not involve any Forbidden Trading Practices as defined in Clause 5.4.
5.2. You acknowledge that the Provider has access to data and records of your demo trades on the Trading Platform.
5.3. The Provider accepts no responsibility for the accuracy or completeness of information presented on the Trading Platform, nor for any interruptions, delays, or inaccuracies in the market data.
5.4. FORBIDDEN TRADING PRACTICES
5.4.1. During demo trading, it is strictly prohibited to:
- (a) Knowingly or unknowingly exploit system or platform errors, such as incorrect pricing or data delays;
- (b) Trade using outdated, slow, or external data feeds not aligned with the Platform’s standard sources;
- (c) Engage in manipulative behavior, including but not limited to entering simultaneous or offsetting positions across linked or multiple accounts;
- (d) Violate the trading conditions and policies of the Provider or the selected Trading Platform;
- (e) Use tools including but not limited to automated trading systems, artificial intelligence, ultra-high-speed order entry, or mass data inputs designed to manipulate or gain an unfair advantage;
- (f) Engage in news/gap trading by opening trades:
- (i) Within ±5 minutes of major global high-impact news releases, macroeconomic events, or corporate earnings (as published in the high-impact economic calendar referenced by the Provider); and
- (ii) Within two hours before a relevant financial market closes for two hours or more;
- (g) Execute trades in a manner inconsistent with real-world financial market behavior, including excessive leverage, overexposure, one-sided strategies, or rolling accounts.
5.4.2. The Services are strictly for personal use. Therefore, you must not permit any third party to access your Solex Challenge, Verification, or Funded Account or to trade on your behalf.
5.4.3. You must apply standard market risk management principles. Prohibited practices include operating without a Stop Loss (subject to the Provider’s 3-strike system).
5.4.4. Additional Prohibited Trading and Platform Activities. Engaging in the following practices is also strictly prohibited:
- Exploiting platform errors or latency in pricing and systems.
- Using non-public or insider information for trading.
- Engaging in front-running trades or manipulative trading practices.
- Trading in a way that risks broker relationships or causes trade cancellations.
- Using third-party strategies, off-the-shelf solutions, or EAs marketed for passing evaluations.
- Switching trading strategies between evaluation and Funded Accounts in a deceptive way.
- Engaging in all-or-nothing trading, risking entire accounts on single trades.
- Manipulating markets through coordinated trading or hedging.
- Copying trades manually or via EA between evaluation or Funded Accounts.
- Gambling strategies such as holding trades under one minute, repeatedly opening positions in losing trades, or betting on a single direction without risk management.
- Trading single-share equity CFDs near earnings releases without following closure rules.
- Exploiting market gaps by trading at the end of the day to profit from overnight movements.
- Engaging in arbitrage between accounts with Solex Funding or third parties.
- Using multiple accounts of the same size to exploit market or platform conditions.
- Engaging in unauthorized data scraping, hacking, or security bypassing on the platform.
- Violating rules for payout requests by exceeding 50% of the payout amount in a single trade.
- Misrepresenting trading activities during evaluations and Funded Account stages.
- Using Martingale or similar strategies on Funded Accounts, even if allowed during challenges.
For the full and updated list of prohibited behaviors, refer to the Prohibited Uses Policy at solexfunding.io/prohibited-uses-policy.
5.4.5. Enforcement and Consequences. If Solex Funding identifies that a trader is engaged in Forbidden Trading Practices or Prohibited Uses, the Provider may terminate access to the Services and any associated accounts.
5.5. Consequences of Forbidden Trading Practices
If the Customer engages in any Forbidden Trading Practices, the Provider may, at its discretion:
- (i) Consider the challenge or verification to be failed;
- (ii) Remove the violating trades from the trading history or exclude them from profit/loss calculations;
- (iii) Immediately cancel all active Services and terminate the Customer’s contract;
- (iv) Reduce trading leverage on all Customer accounts to 1:5;
- (v) Apply a complete ban from all Solex Funding platforms.
5.6. Cross-account coordination across one or more Solex Challenge, Verification, or Funded Accounts may trigger cancellation of all Services and contracts related to the involved accounts.
5.7. Should any third-party funded account be used in violation of these rules, it may result in cancellation of that account and termination of agreements by the third-party provider.
5.8. Repeated Forbidden Trading Practices may lead to permanent restriction of access. No refund shall be issued.
5.9. The Provider bears no responsibility for any trading activity or investment decision you perform outside the Provider’s systems.
5.10. PLEASE NOTE: Financial markets are highly volatile. Trading involves risk and may result in substantial financial losses.
6. SOLEX FUNDING CHALLENGE AND VERIFICATION
6.1. After paying the fee for the selected Solex Funding Challenge option, the Customer will receive the relevant login credentials for the Trading Platform. The Customer activates the Solex Funding Challenge by opening the first demo trade in the Trading Platform.
YOU ACKNOWLEDGE THAT BY OPENING THE FIRST DEMO TRADE, YOU EXPRESSLY REQUEST THE PROVIDER TO DELIVER THE COMPLETE SERVICES.
If the Customer does not activate the Solex Funding Challenge within 30 calendar days of receiving the login credentials, the Provider may suspend access to the Account. Each Account bought together with other Accounts in one order (a bundle) may instead be activated within 180 calendar days of the purchase.
6.2. In order to complete the Solex Funding Challenge, the Customer must meet all of the following conditions:
6.2.1. The Reference Period has lasted at least the Minimum Trading Days of the stage (§ 6.2.5), counted in Business Days from the first demo trade on that stage’s Account, that day included, and during it the Customer has opened at least one demo trade on at least four different calendar days.
6.2.2. Maximum Daily Loss limits. The Maximum Daily Loss is the largest amount by which the Account equity may fall within one Trading Day. It is measured from the Account equity at 00:00 MT5 server time (the balance plus the floating profit or loss of open positions at that moment) and resets at 00:00 MT5 server time every day. The limit is breached when the equity, including floating profit and loss, falls below that day’s starting equity minus the percentage below applied to the initial Capital.
Example: a 10K Solex 2-Step at leverage 1:100 starts the Trading Day with an equity of $9,600. Its Maximum Daily Loss is 5% of $10,000 = $500, so during that day the equity must stay above $9,100. Losses of earlier days are not counted again: at the next 00:00 MT5 server time the reference becomes the equity at that moment.
| Solex Funding Option | Phase 1 | Phase 2 | Funded Account |
|---|---|---|---|
| SOLEX INSTANT FUNDING (LEVERAGE 1:30) | — | — | 4% |
| SOLEX 2-STEP — LEVERAGE 1:50 | 4% | 4% | 4% |
| SOLEX 2-STEP — LEVERAGE 1:100 | 5% | 5% | 4% |
| SOLEX 1-STEP (LEVERAGE 1:50) | 4% | — | 4% |
6.2.3. Maximum Overall Loss limits. The Maximum Overall Loss is measured from the initial Capital and does not reset: at no time may the Account equity, including floating profit and loss, fall below the initial Capital minus the percentage below.
Example: on a 10K Account with a Maximum Overall Loss of 8%, the equity must always stay above $9,200.
| Solex Funding Option | Phase 1 | Phase 2 | Funded Account |
|---|---|---|---|
| SOLEX INSTANT FUNDING (LEVERAGE 1:30) | — | — | 7% |
| SOLEX 2-STEP — LEVERAGE 1:50 | 8% | 8% | 7% |
| SOLEX 2-STEP — LEVERAGE 1:100 | 12% | 12% | 7% |
| SOLEX 1-STEP (LEVERAGE 1:50) | 8% | — | 7% |
How to read the tables: Phase 1 and Phase 2 are the evaluation stages (the 2-Step has two, the 1-Step one); the Funded Account column applies once the evaluation has been passed. Solex Instant Funding starts directly as a Funded Account. The leverage of each Account is shown at checkout and in the Client Section.
6.2.4. The Customer must end the Reference Period with a net profit above the initial demo capital, and all trades must be closed.
6.2.5. Minimum Trading Days of each evaluation stage:
| Solex Funding Option | Phase 1 | Phase 2 |
|---|---|---|
| SOLEX INSTANT FUNDING (LEVERAGE 1:30) | — | — |
| SOLEX 2-STEP — LEVERAGE 1:50 | 20 | 20 |
| SOLEX 2-STEP — LEVERAGE 1:100 | 20 | 20 |
| SOLEX 1-STEP (LEVERAGE 1:50) | 20 | — |
The Minimum Trading Days of each Account are also shown at checkout and in the Client Section. Solex Instant Funding has no evaluation stage; for every Funded Account the payout conditions of the Trader Account Agreement apply. Reaching the profit target before all conditions of § 6.2 are met does not end the stage: it remains open and is passed as soon as all conditions are met, provided no loss limit has been breached.
6.3. If the Customer meets all the conditions and has not violated these GTC, the Provider will evaluate the Challenge as successful.
6.4. The Customer activates the next stage by opening the first demo trade. If it is not activated within 30 calendar days of receiving its login credentials, the Provider may suspend access to the Account.
6.5. To complete the Verification stage, the Customer must meet the same conditions as in § 6.2.1 to § 6.2.5, applying the Phase 2 limits of the tables in § 6.2.
6.6. The Provider will evaluate the Verification as successful only if all conditions are met and no GTC violation occurred.
6.7. Failure to meet any of the loss/profit parameters results in the Challenge or Verification being deemed unsuccessful, with no refund.
6.8. Successful completion of all evaluation phases will, subject to satisfactory KYC and compliance verification, result in the Customer being offered access to a Funded Account.
7. FUNDED ACCOUNT — SOLEX TRADER PROGRAM
7.1. Upon successful completion of the Solex Challenge and, where applicable, the Verification, and following satisfactory KYC verification, the Customer may be offered access to a Funded Account (also referred to as the “Solex Trader Account”) under the Solex Trader Program operated directly by the Provider, NOVA LEARN FZCO.
7.2. The Solex Trader Program is offered, managed, and operated by NOVA LEARN FZCO. For the avoidance of doubt, the Funded Account is not a real-money account: it is a simulated trading account. The Customer’s right to receive profit-share payouts is governed by the Solex Funding Funded Account Disclaimer, the Trader Account Agreement, and the Solex Funding Payout Policy.
7.3. Profit-share entitlements differ by product:
| Product | Profit Split (Customer / Provider) |
|---|---|
| Solex Instant Funding | 40% / 60% — scaling +5% per consecutive approved payout, capped at the published cap |
| Solex Two-Step (1-Step and 2-Step) | 80% / 20% |
7.4. The Customer acknowledges that personal data may be shared with third-party service providers (including KYC verification, banking, payment, and disbursement partners) for the purpose of evaluating eligibility for, and operating, the Funded Account.
7.5. The Provider reserves the right, in its sole discretion, to decline, suspend, or revoke access to the Funded Account at any time.
7-BIS. SOLEX TRADER PROGRAM — ACCOUNT SCALING
7-bis.1. The Solex Funding Solex Trader Program is a scaling initiative offered to eligible Customers who have completed their first successful payout from a Funded Account. The Solex Trader Program applies EXCLUSIVELY to the following challenges:
- (a) Solex Two-Step Challenge (1:50 and 1:100), in both 100K and 200K account sizes; and
- (b) Solex One-Step Challenge, in both 100K and 200K account sizes.
Solex Instant Funding is NOT eligible for the Solex Trader Program. Instant Funding follows a separate profit-split scaling model (see § 7-bis.7 below).
7-bis.2. Promotion to a Solex Trader Account is automatic upon a Customer’s first successful payout. Customers on a 100K Funded Account will be promoted to a 200K Solex Trader Account; Customers already on a 200K Funded Account will be upgraded to the Solex Trader tier, maintaining the 200K balance with Solex Trader Program rules applied.
7-bis.2 bis. Funded Accounts with size below 100K (i.e., 10K, 25K, 50K) do not auto-promote to a Solex Trader Account upon first approved payout. Customers on these account sizes remain on their original Funded Account terms after first payout, with the standard 80% profit split. Solex Trader Program upgrade is reserved exclusively for 100K and 200K Funded Accounts as specified in § 7-bis.2.
7-bis.3. Solex Trader Accounts are governed by refined rules in addition to, and where in conflict in place of, the standard account rules. These include, without limitation:
- Minimum trading frequency: a minimum of two (2) trades per trading day is required.
- No overnight positions: all positions must be closed before the end of the relevant market session.
- Maximum drawdown: reduced to six percent (6%), down from eight percent (8%) on the standard account.
- News trading: trades opened within ±5 minutes of a high-impact news event are restricted and may be voided.
- Maximum lot size: capped at two percent (2%) of account balance per trade.
- Single trade profit cap: any single trade contributing more than twenty percent (20%) of the total profit target may be excluded from the payout calculation.
- Stop Loss requirement: a “no Stop Loss” 3-strike policy applies on a lifetime cumulative basis per challenge.
7-bis.4. The profit split on Solex Trader Accounts (Two-Step and One-Step lineage) remains eighty percent (80%) in favor of the Customer.
7-bis.5. A Customer who does not wish to be promoted to a Solex Trader Account may continue to trade on a standard account in parallel by purchasing a new evaluation.
7-bis.6. Any breach of the Solex Trader Account rules will be treated as a rule violation under this Agreement and may result in suspension, breach, or termination of the affected account.
7-bis.7. Instant Funding — Separate Scaling Model. Solex Instant Funding does NOT participate in the Solex Trader Program. Capital scaling (100K to 200K) does not apply. Instant Funding traders are subject to an autonomous profit-split scaling mechanism: starting profit split of forty percent (40%), increasing by +5% per consecutive approved payout, capped at eighty percent (80%). The underlying capital remains at the purchased level (maximum 100K). The Solex Trader Program restrictive rules listed in § 7-bis.3 do not apply to Instant Funding accounts.
8. USE OF THE WEBSITE, SERVICES, AND OTHER CONTENT
8.1. The Website and all Services are legally protected under applicable intellectual property laws and remain the exclusive property of the Provider or its licensors.
8.2. All trademarks, logos, trade names, service marks, and other identifiers visible on the Website are the property of the Provider or its licensors.
8.3. Both the Customer and the Provider undertake to act fairly and in good faith.
8.4. Except as explicitly provided in these GTC, no other rights relating to the Services or Content are granted.
8.5. You are strictly prohibited from the following activities when using the Website, Services, or any Content:
8.5.1. Using any tool that may impair the performance of the Website or Services; 8.5.2. Circumventing geo-restrictions or other technical access controls; 8.5.3. Copying, duplicating, or backing up the Website or any Content; 8.5.4. Reverse-engineering, disassembling, decompiling, or modifying the Website or its Content; 8.5.5. Selling, leasing, licensing, reproducing the Services or Content beyond what is expressly allowed; 8.5.6. Using automated tools to extract or display data from the Website or Services; 8.5.7. Using any technology or method that could damage the Provider or disrupt its systems.
8.6. Nothing in this section shall limit any non-waivable consumer rights.
9. DISCLAIMER
9.1. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES.
9.2. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. THE PROVIDER’S LIABILITY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE SERVICE GIVING RISE TO THE CLAIM.
9.3. The Provider reserves the right to add, modify, suspend, or remove any part or function of the Services.
9.4. The Provider is not liable for failure to deliver the Services due to factors beyond its control.
9.5. This section does not limit any statutory consumer rights.
10. VIOLATION OF THE GTC
10.1. If the Customer violates any provision of these GTC, including but not limited to:
- Accessing the Services in breach of Clauses 1.3 or 1.4;
- Providing false, incomplete, or outdated information contrary to Clause 2.3;
- Damaging the Provider’s reputation;
- Violating the demo trading rules under Clause 5.4;
- Violating the Solex Trader Account rules under Clause 7-bis;
- Acting contrary to the fair-dealing principles under Clause 8.3;
- Performing any prohibited activity listed in Clause 8.5 —
the Provider may, at its sole discretion, restrict or block the Customer’s access to all or part of the Services, immediately and without notice or compensation.
11. COMMUNICATION
11.1. All communication shall take place through the Client Section or via the email address you registered with us.
11.2. The Provider’s official contact details are as follows:
| Purpose | |
|---|---|
| General inquiries | [email protected] |
| Customer support | [email protected] |
| Compliance / KYC / AML | [email protected] |
| Legal / disputes / formal notices | [email protected] |
Registered Address: NOVA LEARN FZCO, License Number 41635, Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates.
12. RIGHT TO WITHDRAW FROM A CONTRACT
12.1. If you are a consumer, you are entitled to withdraw from a contract without providing any reason within 7 days from the date of its execution.
IMPORTANT: If you begin demo trading before the expiry of this 7-day period, you expressly waive your right to withdraw from the contract.
12.2. To exercise your right of withdrawal, you must notify us within the 7-day period by sending an email to [email protected].
12.3. The Provider may withdraw from the contract in the event of a Customer breach.
13. DEFECTIVE PERFORMANCE
13.1. If the Services do not correspond to what was agreed upon, you may assert your rights arising from defective performance. You must notify the Provider of any defect without undue delay.
13.2. We will aim to resolve your complaint within 30 calendar days.
14. CHANGES TO THE GTC
14.1. The Provider reserves the right to amend these GTC. Any such changes will be communicated to the Customer at least 7 days before becoming effective.
14.2. If the change introduces new services, features, or benefits that are unilaterally favorable to the Customer, the Provider may notify less than 7 days before.
14.3. The Provider may update these GTC to introduce new Services, comply with legal/regulatory requirements, improve clarity, reflect technology changes, or adjust to business conditions.
15. OUT-OF-COURT CONSUMER DISPUTE SETTLEMENT
15.1. Should you have any complaints, contact us at [email protected] or at our registered address.
15.2. EU-based consumers may seek out-of-court dispute resolution through the European ODR platform at https://www.ec.europa.eu/consumers/odr.
16. CHOICE OF LAW AND JURISDICTION
16.1. Any legal relationships arising from or related to these GTC, including non-contractual obligations, shall be governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of Dubai.
16.2. This provision does not limit the consumer protection rights granted under mandatory laws of the Customer’s jurisdiction.
17. DURATION AND TERMINATION OF THE CONTRACT
17.1. The contract is concluded for a limited duration, terminating upon completion or failure of the Solex Challenge, Verification, or — where applicable — the Funded Account.
17.2. The contract shall automatically terminate without notice if the Customer fails to execute at least one demo trade for 365 consecutive days. No refund or compensation will be provided.
17.3. The Provider may terminate the contract with immediate effect if continuation becomes incompatible with applicable laws.
17.4. Either party may terminate the contract without cause by providing at least 7 days’ written notice.
17.5. Authorized personnel of the Provider may access user accounts for customer support, security investigations, compliance verification, and fraud prevention purposes.
17.6. The Provider may use device fingerprinting and similar technologies to collect information about your device configuration for fraud prevention.
18. FINAL PROVISIONS
18.1. The Provider does not adhere to any specific consumer codes of conduct.
18.2. These GTC constitute the entire agreement between you and the Provider.
18.3. No waiver or failure to enforce rights under these GTC shall be interpreted as a waiver.
18.4. The Provider may assign its rights or obligations under these GTC without the Customer’s consent. The Customer may not assign.
18.5. If any clause is deemed invalid or unenforceable, such clause will be replaced with a valid provision.
18.6. All Schedules attached to these GTC are considered an integral part of the document.
18.7. The parties declare they have assessed the legal and commercial risks of these GTC and accept them in full.
18.8. Dispute Policy. Once you dispute an order payment, it has an adverse impact on the Provider. Accordingly, the Provider will ban accounts directly involved in the dispute and will not entertain requests to unban such accounts.
19. DEFINITIONS, EXPRESSIONS, AND ABBREVIATIONS USED
19.1. For the purposes of these GTC and any applicable Schedules, the following definitions shall apply:
- “Agreement” — these Solex Funding General Terms and Conditions, together with the Trader Account Agreement, the Funded Account Disclaimer, the Refund Policy, the AML Policy, the Privacy Policy, the Prohibited Uses Policy, and any contract concluded between the Customer and the Provider.
- “Calendar Day” / “Trading Day” — every full day from 00:00 to 24:00 MT5 server time, including weekends and public holidays.
- “Business Day” — a Calendar Day from Monday to Friday, MT5 server time. Minimum Trading Days are counted in Business Days.
- “MT5 server time” — the time of the MetaTrader 5 trading server on which the Account is held, as shown in the trading terminal: currently UTC+3, and UTC+2 outside daylight saving time. For example, 00:00 MT5 server time is 01:00 in Dubai while the server is on UTC+3 and 02:00 while it is on UTC+2.
- “Capital” / “initial capital” — the fictitious trading amount selected by the Customer when purchasing a Solex Challenge.
- “Client Section” — the secure user interface on the Website.
- “Confidential Information” — any non-public information shared between the Parties under these GTC.
- “Content” — all digital assets, data, information, text, graphics, audio, video, and other materials made available through the Services or Website.
- “Customer” / “you” — the individual or entity that registers for, purchases, or uses any Services provided by the Provider.
- “Demo Trading Account” — the simulated trading account provided to the Customer.
- “Evaluation Services” — any Solex Challenge, Verification, or performance assessment stage.
- “Forbidden Trading Practices” — all prohibited trading behaviors as detailed in Clause 5.4.
- “Funded Account” / “Solex Trader Account” — the simulated funded account offered by the Provider directly to Customers who have successfully completed all evaluation stages.
- “GTC” — these General Terms and Conditions of Solex Funding.
- “Indemnified Persons” — the Provider, its affiliates, partners, licensors, white-label users, and authorized representatives.
- “KYC” — Know-Your-Customer identity verification procedures.
- “Live Verification Call” — a one-on-one video verification call required for payouts above a defined threshold.
- “Party” — either the Customer or the Provider individually.
- “Pay-out Request” — the Customer’s formal submission to receive profit share from a Funded Account.
- “Solex Trader Account” / “Solex Trader Program” — the scaling tier described in Clause 7-bis.
- “Profit” — the positive balance at the end of a Reference Period above the initial Capital.
- “Provider” — NOVA LEARN FZCO, License Number 41635, Dubai Silicon Oasis, DDP, Building A1, Dubai, UAE.
- “Reference Period” — for each evaluation stage, the period that starts with the first demo trade on that stage’s Account and lasts at least the Minimum Trading Days of § 6.2.5.
- “Restricted Jurisdictions” — the list of countries to which the Provider does not offer Services.
- “Reward” / “Payout” — any simulated profit-share compensation for successful trading.
- “Schedules” — any annexes or appendices referenced as part of these GTC.
- “Services” — all products, features, tools, and functionalities made available by the Provider.
- “Solex Challenge” — a specific Service product under which the Customer completes simulated trading tasks.
- “Trading Platform” — the electronic software (including MT5, TradeLocker, and cTrader) through which simulated demo trades are executed.
- “Website” — the official website of Solex Funding, www.solexfunding.io.
19.2. Currency Abbreviations. The United States Dollar (USD) is the sole transaction currency offered by the Provider. All fees, account balances, profit shares, and payouts are denominated and processed exclusively in USD.
- “USD” — United States Dollar (sole operational currency)
20. ACCEPTANCE OF THIS POLICY
By purchasing from Solex Funding, you acknowledge understanding and agreeing to these General Terms and Conditions, together with the Refund Policy, the AML Policy, the Privacy Policy, the Funded Account Disclaimer, the Prohibited Uses Policy, and (where applicable) the Trader Account Agreement and the Affiliate Agreement.
If you have questions, contact us at [email protected] or [email protected].
Effective Date: 9 October 2026
Provider: NOVA LEARN FZCO — Free Zone Company License Number 41635 — Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates.
Website: www.solexfunding.io